Frequently Asked Questions
Everything you need to know about your Shonen Jump Store orders
Are your apparel items officially licensed?
Yes, every item sold on the Shonen Jump Store is 100% officially licensed. We work directly with creators and studios to ensure all designs are authentic and support the original artists.
How long does shipping take for limited edition drops?
Standard shipping typically takes 5-7 business days. However, for limited edition 'Pre-order' drops, shipping may take 3-4 weeks as these items are often made-to-order to ensure exclusivity and quality.
What is your return policy for clothing?
We offer a 30-day return policy for all unworn and unwashed apparel with original tags attached. Please note that 'Final Sale' items from special collaborations cannot be returned or exchanged.
How should I care for my graphic tees and hoodies?
To preserve the high-quality screen prints, we recommend washing your garments inside out in cold water and tumble drying on low heat or hang-drying.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.